Reviews

Same-Day Service Available
100% Satisfaction Guaranteed
Family-owned Since 2000
Emerald Heating & Cooling Emerald Heating & Cooling

Red, White & Cool starts now!

To celebrate America’s 250th, we’re giving away a FREE custom Emerald t-shirt with every new A/C or furnace or ductless mini-split purchase during the month of June. Enjoy dependable home comfort, summer-ready savings, and a limited-edition tee — while supplies last!

*Coupon must be presented at the time of service and not be combined with any other offer.

The Flock Has Spoken

The best way to understand what it’s like to work with Emerald is to hear it from your neighbors. These are real Western New York homeowners — people who trusted us with their homes and took a moment to share their experience.

We’re grateful for every single word.

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Did You Recently Hire Us? Your Neighbors Want to Know.

Reviews help Western New York homeowners find reliable heating and cooling service they can actually trust — and every word means the world to us.

If our team has recently taken care of your home, we’d love to hear about it. It only takes two minutes and makes a bigger difference than you might think.

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Reviews
4.9 Over 1493 Reviews
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Jeffrey Palmer was excellent in helping find the issue with my home AC. Very knowledgeable.
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Very friendly staff service was great
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Great service super professional definitely the A team
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Emerald came to fix my air conditioning and they were respectful, quick, and fixed it no problem. Great experience 10/10
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The young man showed up on time and explain
ed everything he did he sure did
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We set up an appointment to see if they could service a mini split unit that was giving an error code on the house we bought in September. Unfortunately the unit isn't in great shape. They were straightforward about it and we appreciate that. Showed up on time and were pleasant to interact with. We're not in the position to buy a new forced air unit at this time so we said thanks!